Project Experience

This was one of the largest assignments undertaken by Alderley Customer Service Department in close association with Kelton. The project providing a complete engineering solutions ...

The contract was designed to compliment the client’s existing activities and give them access to the specialist knowledge and experience of the Alderley Group of ...

Alderley systems supplied a condensate and gas metering station and computer system to BP Algeria to be installed in the In Amenas area of Algeria, ...

A complete Oil (turbine and prover) & orifice gas metering system was supplied to Total Nigeria for installation on FPSO AKPO. The metering system was ...

Customer Service

Alderley – a Commitment to Service

From delivery support to lifetime care, we can offer you the level of service you need.

We care that you get the right support package with your system and can offer a complete range of Customer Care and Support Services tailored to meet your exact requirements.  Because Alderley have a total focus on the oil and gas industry you can rest assured that you will be dealing with people who fully understand your application, process and the challenges that you face.

Care & Maintenance Contracts

Continued support to ensure you continue to get the best performance from your system throughout its lifetime.  Care & Maintenance Contracts can be customised to meet your exact needs now and for the future.  Please click here for further information or contact us to discuss your requirements.

Installation & Commissioning

We have teams of engineers within our global facilities to ensure that your system is installed and that you are up and running with maximum efficiency.  Provision of installation and commissioning support is always offered as part of our project delivery.  Please click here for further information of contact us to discuss your project needs.

Feasibility & Design Services

We can provide you with a full range of process and control design services with teams of engineers delivering project management, mechanical and electrical design expertise.

Spares Management

Alderley's customer service can assist you with your spares management for all Alderley supplied systems.  Through planned maintenance schedules, management of spares and repair services, we help customers plan their Operation Expenditure (OPEX) as well as assist in reducing costs associated with downtime and carrying excess inventory.   

As part of our Spares Management we offer:

• Genuine article products ensuring your equipment stays within specification
• Start-up spares, operational spares, insurance spares
• Process guarantee to meet stringent regulations for discharge or re-use
• Validation of compliance to internal measurement standards 

Site Surveys

Our engineers and technicians can carry out system design and evaluation studies to ensure you get the best solutions from your applications.  We can provide you with independent inspections, code compliance and system performance services and propose cost-effective solutions for improvement programmes as needed.

Training

Alderley offer training courses from flow measurement and produced water design theory through to commissioning and maintenance courses.   We will work with you to deliver specific training courses to meet the needs of all levels of personnel. All training courses can be held either on-site or at one of our global facilities.

Please contact us to find out more about the extensive training we can offer.